Create and edit a product
On the product page you fill in what customers see about a product: its name and texts, its images, its category and the products that go with it. Prices and availability have their own pages.
Before you begin
- You need Backoffice access and the Product Data role. To change a product you need Editor or Owner access, to create one Owner access.
- Texts are saved in the data language that is selected in the top bar. See Switch language.
Create a product
- Go to PIM > Products & Clusters and click New Product. Propeller creates the product straight away and opens it.
- On the Description tab, type the Name and the SKU, your own product code.
- Set Hidden to Yes if customers should not see the product yet.
- Click Save.
A new product starts with a price of 0, the tax code High VAT and no category. It can be ordered from the first moment, so finish these three next:
Open a product
Go to PIM > Products & Clusters and click the product. The page has six tabs: Description, Price, Media & docs, Logistics, Storefront and Attributes. The links at the right jump to a section of the tab.
Fields are stored when you click Save at the top right. A row you add to a table, such as a category, an image or a bulk price, is stored at once.
Edit the name, texts and codes
On the Description tab:
| Field | What it is |
|---|---|
| Name, Short description, Description | What customers read. Each has a value per language |
| SKU | Your own product code |
| Manufacturer, Supplier | Picked from a list your administrator keeps under Admin > Valuesets |
| Priority | A number for the order of products in a list. A higher number comes first |
| Hidden | Yes hides the product from the webshop. See Hide or delete a product |
| Exclusive | Yes shows the product only to the customers on an Exclusive order list |
| Keywords, Custom keywords | Extra words the search finds the product on |
The Metadata section holds the title, description and address that search engines such as Google use.
Put the product in a category
The Categories section of the Description tab lists every category the product is in. A star marks its own category, the primary one.
- Click Link product to category and pick a category. The product now also shows there.
- Click the star on another row to make that category the primary one.
- To take the product out of a category, tick it and click Remove. The primary category cannot be removed.
The primary category matters for prices: a category discount on a price sheet only reaches a product through its primary category. See Primary and linked categories.
Add images, videos and documents
On the Media & docs tab:
- Images: click Upload or drag files onto the page. Drag an image to change the order. Click an image to give it a name and a description.
- Videos: click Upload and paste the address of a YouTube or Vimeo video.
- Documents: upload a PDF, Word or Excel file, for example a datasheet.
Show accessories and alternatives with a product
On the Storefront tab you pick the products that are offered together with this one. There are five kinds: Accessories, Alternatives, Related, Options and Parts.
- Open the kind you want and click Add products.
- Search, tick the products and add them.
Sales reps see these products on the product detail page in the Sales Hub and can add them to a quote.
Fill in your own fields
The Attributes tab lists the fields your company added to products, such as a material or a warranty period. Click a row to fill in its value. See Attributes.
