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Understand which price a customer gets

A product can have a list price, bulk prices and prices in several price sheets. This page explains which of them a customer pays, so you can predict the price before you set one up.

Explain price section with the price for a company, the price rules behind it and the bulk prices

Follow the four steps​

  1. Propeller takes every price sheet of the customer: the ones assigned to the contact, to their company or to a user group they are in.
  2. A sheet counts for a product when it holds a discount on that product, on its price group or on its primary category or a category above it. The discount must be valid today and for the quantity ordered.
  3. When more than one sheet counts, the sheet with the lowest number under Priority wins. If that sheet gives more than one price, the lowest one counts.
  4. When no sheet counts, the customer pays the list price. From the quantity of a bulk price, they pay the bulk price.
warning

A price sheet goes before the bulk prices of the product, also when a bulk price would be lower.

All prices and discounts exclude VAT.

See it in an example​

ECG electrodes have a list price of 18.50 and bulk prices of 16.90 from 10 pieces and 15.40 from 50 pieces. One customer has a price sheet with 10% off the list price.

QuantityCustomer with the price sheetCustomer without a price sheet
116.65, the list price minus 10%18.50, the list price
1016.65, the price sheet goes first16.90, the bulk price
5016.65, the price sheet goes first15.40, the bulk price

At 50 pieces this customer pays more than a customer without a price sheet. Give the price sheet its own row with Quantity from 50 if that is not what you want.

Check the price of a real customer​

Explain price on a product shows which price a customer gets and from which price sheet. See Check what a customer pays.