Tax Rates
The Taxes page lets you manage tax rates per country. You define which VAT rate applies in each country or zone.
Before you begin
- You need the Pricing role to view tax rates.
- Creating and deleting tax rates requires Owner access on the Pricing role.
Browse tax rates
Navigate to Pricing > Taxes to open the tax rates list. The table shows the following columns:
| Column | Description |
|---|---|
| ID | Tax entry ID |
| Tax code | Tax rate category (see below) |
| Country | Country or zone this rate applies to |
| Percentage | Tax percentage (for example, 21.00) |
| Date Created | When the tax rate was created |
| Date Updated | When last modified |
Tax codes
| Code | Meaning |
|---|---|
| H | High VAT rate |
| M | Medium VAT rate |
| L | Low VAT rate |
| CUST | Custom VAT rate |
| N | No VAT |
Create a tax rate
- Click New Tax. The New Tax dialog opens.

- Fill in the dialog:
| Field | Description |
|---|---|
| Code | Select a tax code (H, M, L, CUST or N) |
| Zone | Search and select a country |
| Percentage | Enter the tax rate (for example, 21.00) |
- Click Save.
Edit a tax rate
- Click any row in the table to open the edit dialog.
- Modify the code, zone or percentage.
- Click Save.
Delete tax rates
- Select one or more tax rates using the checkboxes.
- Click Delete and confirm.
Filter tax rates
Click Filters to open the filter panel:
| Filter | Description |
|---|---|
| Shop Id | Filter by shop ID |
| Zone | Filter by country |
| Code | Filter by High tax rate, Low tax rate or No tax rate |
| Created At | Filter by creation date range |
| Last Modified At | Filter by modification date range |