Carriers
The Carriers page lets you manage shipping carriers and link them to warehouses. You can define carrier details, assign warehouses and configure rules that control which carriers are available for an order.
Before you begin
- You need the Logistics role to view this page.
- You need Owner access on the Logistics role to create or delete carriers.
View carriers
Go to Shops & Channels > Carriers. The page has two tabs: Carrier List and Carrier Rules.
Carrier List tab
The Carrier List tab shows a table of all carriers with the following columns:
| Column | Description |
|---|---|
| Id | Carrier ID (sortable) |
| Logo | Carrier logo image |
| Name | Carrier name (sortable) |
| Type | Carrier type, for example Delivery |
| Tracking URL | Track and trace URL template |
| Date Created | When created (sortable) |
| Date Updated | When last modified (sortable) |
Carrier Rules tab
The Carrier Rules tab shows a list of business rules that determine which carriers are available during checkout. Each rule uses an IF/THEN structure where conditions on the order (such as order subtotal or postage carrier) determine which carriers become selectable.
See Business Rules for details on how to use the rule builder.
Create a carrier
- Click New Carrier.
- Fill in the carrier details.
| Field | Required | Description |
|---|---|---|
| Name | Yes | Carrier name |
| Description | Yes | Description (localized with language switcher) |
| Carrier type | No | Type from the available carrier types (default: Delivery) |
| Track & Trace URL | No | URL template for shipment tracking (validated as URL) |
| Logo url | No | URL to the carrier's logo image (shows a preview) |
| Warehouses | No | Multi-select of active warehouse and pickup locations |
- Click Save.
Edit a carrier
Click any row to open the edit dialog with the same fields, plus read-only Created at and Last modified at timestamps.
Delete carriers
- Select one or more carriers using the checkboxes.
- Use the delete action.
- Confirm the deletion.
Filter carriers
| Filter | Type | Description |
|---|---|---|
| Date Created | Date range | Filter by creation date |
| Date Updated | Date range | Filter by modification date |
| Type | Radio | Filter by carrier type |
| Ids | Multi-value chips (numeric) | Filter by carrier IDs |
| Names | Multi-value chips | Filter by carrier names |
Related pages
- Warehouses - manage warehouse and pickup locations
- Business Rules - configure carrier selection rules