Warehouses
The Warehouses page lets you manage warehouses, stores and pickup locations. Each warehouse can have an address and business hours.
Before you begin
- You need the Logistics role to view this page.
- You need Owner access on the Logistics role to create or delete warehouses.
View warehouses
Go to Shops & Channels > Warehouses to see a table of all warehouses.
| Column | Description |
|---|---|
| ID | Warehouse ID |
| Name | Warehouse name |
| Active | Whether the warehouse is active |
| Store | Whether it is a store location |
| Pickup Location | Whether it is available as a pickup point |
| Date Created | When created |
| Date Updated | When last modified |
You can customize which columns are visible using the Table editor.
Click any row to open the warehouse details page. The details page has four sections in the right-hand navigation: General, Address, Business hours and Information.
Create a warehouse
- Click New Warehouse.
- Fill in the general information.
| Field | Required | Description |
|---|---|---|
| Name | Yes | Warehouse name |
| Description | Yes | Warehouse description |
| Notes | Yes | Additional notes |
| Active | No | Toggle to mark the warehouse as active |
| Store | No | Toggle to mark it as a store location |
| Pickup Location | No | Toggle to make it available as a pickup point for orders |
- Click Save.
Add an address
On the warehouse details page, open the Address section to add a physical address.
| Field | Required | Description |
|---|---|---|
| Gender | No | F, M or U (Unknown) |
| First name | No | Contact first name |
| Middle name | No | Contact middle name |
| Last name | No | Contact last name |
| Company | No | Company name |
| Country | Yes | Searchable dropdown |
| Street | Yes | Street name |
| Number | No | House number |
| Number Ext. | No | House number extension |
| Postal code | Yes | Postal or zip code |
| City | Yes | City name |
| Region | No | Region code (max 2 characters) |
| Phone | No | Phone number (min 6 digits) |
| Mobile | No | Mobile number (min 6 digits) |
| No | Email address (validated) | |
| Code | No | Address code |
| Notes | No | Address notes |
To remove an existing address, click the Remove address button.
Configure business hours
On the warehouse details page, open the Business hours section. For each day of the week (Sunday through Saturday):
- Toggle the Opened/Closed switch to set whether the warehouse is open that day.
- When set to Opened, set the opening and closing times using the time pickers (24-hour format).
- Optionally, click Add lunch break hours to add a lunch break with start and end times.
Export warehouses
Click the Export button to download the warehouse list as a CSV file.
Delete warehouses
- Select one or more warehouses using the checkboxes.
- Click Delete warehouses.
- Confirm the deletion.
Related pages
- Carriers - manage carriers linked to warehouses
- Business Rules - configure shipping and carrier rules