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Login Tokens

Login tokens allow contacts and customers to access the webshop without a password. You can set tokens to expire on a specific date and restrict them to one-time use.

Login tokens overview

Before you begin

  • You need the Configuration role to view login tokens.
  • Creating and editing tokens requires non-viewer access.

Browse login tokens

Go to Users > Login Tokens to open the overview. The table shows the following columns:

ColumnDescription
NameContact or customer name
TypeContact or Customer
Expires AtWhen the token expires
Last Accessed AtWhen the token was last used
Successful AttemptsNumber of successful logins
Failed AttemptsNumber of failed login attempts
One Time UseWhether the token can only be used once
ExtraAdditional metadata

Filter login tokens

Click Filters to open the filter panel with additional options:

FilterTypeDescription
IdsMulti-valueFilter by token IDs
Contact or CustomerUser pickerFilter by assigned user
Expires AtDate rangeFilter by expiry date
Date CreatedDate rangeFilter by creation date
Date UpdatedDate rangeFilter by modification date
Successful AttemptCondition and numberFilter by success count
Failed AttemptCondition and numberFilter by failure count
One time useRadioFilter by one-time-use flag

Create a login token

  1. Click New Login Token in the top-right corner.
  2. Fill in the dialog fields:

Create login token dialog

FieldDescriptionRequired
Select contact or customerSearch and select the user this token is for. Leave empty for an anonymous token.No
Expires atWhen the token should expire (date picker)No
ExtraAny additional informationNo
One time useIf checked, the token can only be used onceNo
tip

Use login tokens to let a sales rep impersonate a contact in the webshop, or for OCI (Open Catalog Interface) integrations where the customer's procurement system needs authenticated access.

  1. Click Save to create the token.

Edit a login token

  1. Click any row in the table to open the edit dialog.
  2. Update the fields as needed. The edit dialog also shows the following read-only fields:
    • Id: the token value (hidden by default, click the eye icon to reveal and copy)
    • Last accessed at: when last used
    • Successful attempts: login count
    • Failed attempts: failed login count
  3. Click Save to apply your changes.

Delete login tokens

  1. Select one or more tokens using the checkboxes.
  2. Use the delete action and confirm.