Create and manage login tokens

A login token lets a contact or a customer into the webshop without a password. It is a code that your webshop or another system uses to sign that person in, for example when a customer comes from their own purchasing system.

Before you begin

• You need Backoffice access and the Configuration role. To change a token you need Editor or Owner access. To create one you need Owner access.
• The contact or customer needs a webshop account. See Give a contact or customer a webshop account.
• Setting up a login token is work for two. You make the token. A technical colleague or the builder of your webshop puts it to use.

warning

Whoever has the token can sign in as that person, without a password. Treat it as a password: give it an expiry date and send it only to the colleague who needs it.

Create a login token

1. Go to Users > Login Tokens and click New Login Token.
2. Select the contact or customer the token signs in. Leave the field empty only when the builder of your webshop asks for a token without a person.
3. Set Expires at to the date and time after which the token stops working. Without a date it works for ever.
4. Tick One time use if the token may be used for one sign-in only.
5. Click Save.

Extra is a free field for a note, for example what the token is for.

Hand the token over

1. Click the token in the list.
2. Next to Id, click the eye to show the value and copy it.
3. Give the value to the colleague who builds the link or the connection.

The Id is the token itself.

See whether a token is used

The list and the dialog show per token when it was last used, how many sign-ins succeeded and how many failed. Many failed attempts on a token that should work are a reason to delete it and make a new one.

Stop a token

1. Tick one or more tokens.
2. Click Delete and confirm.

The token stops working at once.

Related pages

• Edit a contact or customer
• API Keys - access for a system instead of a person