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Shipping Costs

Shipping cost rules calculate what a customer pays for shipping, based on conditions such as the order subtotal, the carrier or the delivery country.

Before you begin

  • You need the Configuration role to view and edit business rules.
  • You need Owner access on the Configuration role to create or delete rules.

Go to Shops & Channels > Shipping Costs to manage rules that calculate shipping costs based on order conditions.

Shipping costs overview

Available actions:

ActionDescription
Set shipping costsSets the shipping cost to a specific amount (Price field)

Click a rule to open the rule builder. Each subrule defines conditions and a shipping cost action. For example, a subrule can check the order subtotal and postage carrier, then set shipping costs to a specific price.

Shipping costs rule detail with subrules

Multiple conditions can be combined with AND/OR logic. The screenshot below shows a subrule with two conditions: order subtotal greater than or equal to a value AND order postage carrier equals a specific carrier.

Shipping costs rule with multiple conditions

Build and check a rule

Rules of every type use the same rule builder. See Build a business rule for the hit policy, conditions, actions, worked examples and how to check that a rule works.