Shipping Costs
Shipping cost rules calculate what a customer pays for shipping, based on conditions such as the order subtotal, the carrier or the delivery country.
Before you begin
- You need the Configuration role to view and edit business rules.
- You need Owner access on the Configuration role to create or delete rules.
Go to Shops & Channels > Shipping Costs to manage rules that calculate shipping costs based on order conditions.

Available actions:
| Action | Description |
|---|---|
| Set shipping costs | Sets the shipping cost to a specific amount (Price field) |
Click a rule to open the rule builder. Each subrule defines conditions and a shipping cost action. For example, a subrule can check the order subtotal and postage carrier, then set shipping costs to a specific price.

Multiple conditions can be combined with AND/OR logic. The screenshot below shows a subrule with two conditions: order subtotal greater than or equal to a value AND order postage carrier equals a specific carrier.

Build and check a rule
Rules of every type use the same rule builder. See Build a business rule for the hit policy, conditions, actions, worked examples and how to check that a rule works.
Related pages
- Build a business rule - the rule builder, worked examples and how to check a rule
- Carriers - manage the carriers your rules refer to